NetIdentity: Email Migration Update

We’re still looking into the extent to which the corruption issue still exists. We are still acting on the information you are sending our way to inform our diagnosis. I will post another update this A.M. after I get my next update from the team.

Comments

[johann]

Are you able to tell right now if ALL mails sent since thursday will be recovered ?

(Just for the information : I logged on NI account management and set mail forwarding on. It works, that's better than nothing at all...)

[Christian S. Junker]

Simple suggestion. Start by restoring the ability to recieve and send mail. This is probably the most importent thing you can do for all of your "victims".
And when you try to figure out how to undo your migration mess, don't break it again.

[Tonto]

johann - thanks buddy - forwarding works !

at least now i won't lose mail until the old netidentity guys come back and fix things.

[John Brenann]

I have been a customer since at least 2001. IT employed. I am very unimpressed with this migration.

FYI my email coming from your system is being rejected as Spam. It appears you have migrated us into an environment that has a blacklist problem.

If you have a list of folks who want to buy their net identity from you put me on it.

[Mark]

johann - thanks for the tip, and yes, it does work!

I wish I had the forsight to turn it on when this broke three days ago! :)